Best Virtual Business Phone Systems For You

Virtual business phone systems save you money by eliminating upfront equipment costs and infrastructure fees. They also offer a range of features, including CRM integrations, call recording options, and internal chat tools.

Some plans include a customer service platform that consolidates calls, texts, and video meetings into a single app. Other plans allow you to forward calls from a virtual business phone system to your employees’ phones and other devices.


If you’re thinking of a virtual phone system for business, make sure that the provider you choose is transparent about the cost. They should list all the benefits of their product and provide a detailed breakdown of fees, including how much they charge per month and the number of users. They should also offer a free trial period and provide free demos to help you decide which system is best for your needs.

The cost of a virtual phone system for business can be a major factor for companies, but the good news is that many providers are offering more affordable options than traditional landline systems. Moreover, most of these systems allow you to use your existing smartphones and desktop apps without requiring expensive hardware or installation. Additionally, they don’t come with up-front hardware costs, which makes them a more economical choice for small businesses.

A virtual phone system can also help you improve your communication with clients and customers. For instance, some platforms have a voicemail-to-email feature that sends audio recordings or transcripts of calls to employees’ email inboxes. These features can help your company stay professional, even when employees are on the go. Additionally, most virtual phone systems allow you to customize the service based on your specific needs and budget. In addition, some vendors offer more comprehensive plans that include a wider range of features.


Whether you need to add a new team member or want to change your service package, you can do it quickly and easily with a virtual business phone system. This type of system is ideal for small businesses that need to stay flexible. It is also an excellent choice for companies with multiple locations. It allows employees to use their work number on any device, including mobile apps and desktop computers. This system offers features like call routing and auto-attendant, which can help reduce missed calls and shorten response times. It also supports video conferencing, which improves remote collaboration.

When choosing a virtual business phone system, it’s important to consider its compatibility with the CRM software that your company uses or plans to use in the future. Many providers offer CRM integrations, and the best one for you will depend on your business’s needs. For example, Aircall provides more than 100 CRM integrations, allowing teams to connect voice to the tools they rely on for sales, customer support, and more.

Virtual business phone systems are designed to work over a secure Internet connection rather than the copper wires of traditional landlines. This allows them to be used anywhere, from any device with a high-speed Internet connection. Additionally, they are typically cheaper than landlines and include essential features such as call routing and voicemail. They are available in a wide range of configurations and can be set up online in as little as a day.


A virtual business phone system is a great option for small businesses that want to look professional without the cost of a traditional office phone line. It allows you to connect a main business number to your employees’ mobile devices and route calls based on who is available to take the call. You can also customize how incoming calls are delivered and set up advanced ring strategies. Depending on the company you choose, you may have to pay monthly fees to use the service.

Choosing the best virtual business phone system depends on your team’s specific needs. Some users may just need basic calling features like ring groups and an automated attendant, while others require more advanced functionality like call recording or unified communications tools. In addition, some providers offer business integrations that enable teams to connect voice with the software they use, like CRM and help desk platforms.

The ideal virtual business phone system will be accessible across different types of devices, including personal smartphones and tablets. Look for a provider that offers an app that is easy to use and intuitive. You can use the app to access all your business communications, from calls and texts to video conferencing and chats. A good virtual phone system will also allow you to control all the system settings from a single place. For example, you can set your business voicemail to email or send your call recordings automatically to a cloud storage platform for easier review.


Virtual business phone systems provide a flexible alternative to traditional landline phones. They allow employees to work from any location with an internet connection, including home, mobile devices, and office phones. In addition, they can be customized to meet individual needs. They also offer a variety of features that boost productivity, such as conference calls and text messaging.

Unlike PBX-based solutions, many virtual phone systems do not require businesses to purchase new hardware. They can be hosted on-site or via Session Initiation Protocol (SIP) trunking. The former is ideal for startups that do not want to invest in expensive hardware, while the latter works best for companies with a PBX equipment and VoIP phone lines.

The benefits of a virtual business phone system are significant and include savings on equipment and service fees. These services can be easily scaled to meet the changing requirements of a small business. In addition, they can be used from a range of devices, such as smartphones and tablets. This allows small business owners to save time and money by eliminating the need for a physical office.

A virtual business phone system can be customized to the specific needs of a small business, including number selection and call routing rules. It can also be adapted to support different business processes, such as appointment booking or customer support. This flexibility makes a virtual business phone system an excellent choice for small businesses that are expanding quickly or changing their operations.